Coordinate incidents across Jira, chat, paging, and meetings
RectifAI gives responders a single incident workspace across Jira Service Management, chat, paging, and meeting workflows. Model ownership, choose providers by category, and keep the response process consistent as your stack evolves.
- 4
- Workflow categories
- 8
- Highlighted integrations
- 1
- Operational workspace
- JSM
- ITSM anchor
Integrates with the stack you already trust
JSM
ITSM source of truth
Slack
Chat operations
Google Chat
Chat operations
Microsoft Teams
Chat and meeting workflows
PagerDuty
Paging
JSM Operations
Paging
Zoom
Engage
Google Meet
Engage
Built for mixed stacks, designed for operational clarity
This page now stays closer to the product surface: incident sheets, integrations, reporting, post-incident drafting, and automation controls grounded in the signed-in experience.
AI-assisted post-incident drafting
Generate incident analysis, draft a problem record, and create follow-up action items without rebuilding the write-up from scratch.
JSM as the ITSM anchor
Configure Jira projects, issue types, and status mappings so RectifAI keeps incident and problem workflows aligned with Jira Service Management.
Category-based chat providers
Run incident communication through Slack, Google Chat, or Microsoft Teams and choose the default provider that fits your workflow.
Paging by operational default
Use PagerDuty or JSM Operations for paging and map systems and teams so the right responders are notified during incident creation.
Meeting and bridge coordination
Prepare Zoom, Google Meet, or Microsoft Teams as the engage provider for bridges and participation-aware incident workflows.
Ownership-driven response
Model teams and systems so incidents carry meaningful ownership context instead of starting from a blank form every time.
Incident sheets that stay operational
Track owner, status, tasks, systems, events, and post-incident follow-up from one surface instead of splitting the workflow across tabs.
Workspace reporting
Review incident volume by day, by team, and by system and generate AI-assisted workspace analysis for operational planning.
Standardized workflow across mixed vendors
RectifAI lets teams keep the provider that works best for each capability while still running one incident process.
Admin-safe rollout
Workspace membership, invite controls, auth verification, and provider health checks make it easier to adopt safely with real responders.
Install RectifAI through the Atlassian Marketplace
The onboarding path starts in Marketplace. Once your site has the app installed, your responders can sign in with Atlassian and enter the workspace directly.